14 CALL CENTER INTERVIEW QUESTIONS & ANSWERS Blog post written by Jerome Herrera from All I can Handle . In this blog post, I will be discussing the most c…
Read moreHOW TO GET A PROMOTER SCORE / CUSTOMER SATISFACTION SURVEY IN A CALL CENTER Working as a Call Center Agent is not really that tough. It can actually be fun es…
Read moreHow to survive Working in a call center Call centers in the Philippines are known as one of the most toxic work places. So for a call center Dad like me, the b…
Read moreHow to be a good call center agent in the Philippines? It's easy to get a job in a call center in the Philippines, but it's hard to succeed as a call c…
Read moreHow to be an excellent call center agent How to be an excellent call center agent in the Philippines So you’ve got a job at a call center in the Philippines.…
Read moreA Synopsis of the Philippine Call Center Industry's History The Philippines has made significant efforts to maintain its leadership position in the call …
Read moreThere is something that you need to realize as a call center agent -- you must realize that "you matter" . I am not saying this as a sort of m…
Read moreCongratulations! You have finished signing that job offer and you are now a certified call center agent. We all know that the first thing on your schedul…
Read moreI have written in my previous posts on how one should aim to get a college degree while working in a call center. I also mentioned that there were several …
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