Friday, March 30, 2012

TIPS ON - YOUR FIRST DAY AT A CALLCENTER



So you got in and it's your first day of training...now what?

May it be a call center or any other job, you need to act properly -- first impressions still last.

1)  TRY TO GET ALONG WITH EVERYBODY

You usually get hired in batches, and these people with you will either help pull you up, or help pull you down.  So try not to be a snob and ignore everyone.  Try to smile and appear congenial.  If you are not the talkative type, then at least be polite in answering the questions from your peers.

2)  LOOK NICE

Appearance matters, fix yourself up.  You do not need to look like a model, but at least have the decency to comb your hair and iron your shirt.  This is the first time your colleagues and your bosses will see you -- so at least show your best side.

Sa floor ka na mag-mukhang basura, wag naman sa first day mo.   

3)  DO NOT BRAG

When the time comes to "tell something about yourself" do not narrate all your achievements in one go.  Keep a low profile and let your performance be seen not heard.  If you come off as someone arrogant, people will just end up hating you for it.  

Ang tunay na magaling, hindi mayabang at walang dapat patunayan.

4)  DO NOT OVER-EXPOSE YOURSELF

It is true that we have to be ourselves, but do try to be as "normal" as you can on your first day.  Let's not open up our personal problems at home, or how you used drugs during highschool.  If you want to be respected, then act respectable.  In due time as you learn to adapt to your environment can you then start being yourself.

Any other first day tips you can think of?