The ramblings of a self-proclaimed call center veteran - on surviving the Philippine Call Center industry.

Tuesday, March 26, 2013

TIPS ON - CALL CENTERS & COLLEGE DEGREE'S



I have written in my previous posts on how one should aim to get a college degree while working in a call center.  I also mentioned that there were several call center companies that help undergraduate Filipinos get a shot at education.

Please see: TIPS ON - GETTING A COLLEGE DEGREE WHILE BEING A CALL CENTER AGENT


A friend of mine who works at Telus recently told me how his company implemented a “study while you work program”.  Call center agents can sign up for 4 year courses that they take within Telus itself.  The classes take 3-4 hours a day and will be conducted before or after their shifts.  The tuition is partly subsidized by Telus, and is payable through Salary deduction. 

The end result = an actual college diploma.

I was a bit touched as I listened to this story – it is not the responsibility of any company to encourage employees to get an education, and Telus goes way beyond the extra mile to help hundreds of Filipino’s get a shot at college.  I had to work very hard to get my degree when I enrolled at a distance education class, and I would have grabbed an opportunity like this.

So I strongly encourage those Pinoy undergraduates – do not give up your dream!  Getting a college degree is something attainable if you work hard and plan properly.  We have done it, and so can you.

Like Telus, there are lots of pretty decent call centers out there that really take time to invest in their employees.  Think long-term and do not just work for the sake of salary - no matter how you desperately need the money.  The small sacrifices and decisions you make today will always affect your future.

I am not, nor am I planning to be affiliated with Telus in any way, so please do not misunderstand when I say:

Whoever you people are in Telus who came up with this educational thing – thank you, and may this world have more people like you!

Please see these links as well:
TELUS International Philippines gives team members access to academic opportunities

STI Partners with TELUS for Continuing Education 

5 comments:

  1. Any other call centers with these types of educational programs? Di ako pumasa ng Telus e...

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    Replies
    1. Hi, try to look at Sykes. I heard they have these Educational assistance loan program.

      Goodluck sa pagapply.

      Delete
  2. Ayos tong program na to ah. May chance talaga na umasenso pag ganito. Sana dumami pa ang mga companies that encourage their employees to study after work.

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    Replies
    1. Hi Joshua,

      Thanks for stopping by.

      I also pray na mas dumami pa ang mga ganitong companies. Alam natin ngayon gano kahirap ang kumuha ng college degree. Padami ng padami ang mga undergrad.

      Sana nga dumami pa mga ganitong programa.

      Delete
  3. Kung lahat ng company ganyan. maraming makakapagtapos sa Pilipinas tamad nalang ang hindi matatapos. pero sa panahon ngayon kahit masipag ka hindi kaya kung wala talagang pera at hindi sapat. sana dumami pa ang mga ganitong programa.

    ReplyDelete